Throughout this policy, the terms ‘we’, ‘us’ and ‘our’ refers to the vendor (co-cre8 Systems Limited) and ‘you’ and ‘your’ refers to the customer.

Ordering With Us

When you buy from us, we will send an email notification confirming that your order has been placed and when it will be dispatched. This creates a contract between you and us, and it is subject to the availability of any items we may have in stock. Upon ordering, we may also request that you provide proof of address if we feel that delivery is of a high risk nature. You must also ensure that you use a verified e-wallet (such as PayPal) upon making any orders with us, or that you use a valid payment credit or debit card. Should any items you request no longer be in stock upon your order, we will refund you for any fees relating to said items should you have cleared payment with us. If you have ordered other items that are in stock, however, we will still endeavour to dispatch them to you. We will always validate payment methods used with us and this may mean submitting checks via third parties such as credit reference agencies. By making a payment to us, you accept that your data will be used in such a way. Your data will be protected and secured as per legislation outlined in the Data Protection Act (2018). We reserve the right to change product prices at any time without notice. Should there be an error in any pricing on our website we will advise you as soon as possible, offering you the option to cancel or reconfirm your order. In the first of these circumstances, you will be refunded in full.

Delivery

We shall not be held under any liability for any delays or failure in delivery should such issues arise beyond our reasonable control. For example, we cannot be held responsible for postal delays – please bear in mind that you cannot declare items missing in the post unless they have not been received within 7 working days in the UK. Any risk of loss or damage to those products you order from us fall under your responsibility once such items have been received or delivered to an authorised party.

Our Liability

We advise that we, and no affiliations, employees, representatives or directors shall be held responsible for financial damages that may accrue as a result of your use of this website – either through content, products purchased, materials used or information provided. We ensure to the best of our ability that the information represented on our website is as accurate as possible, however, we make no warranty that the site will be completely error-free or that information may be inaccurate; we also advise that we will not be liable for loss of data through our website or for any loss or damage incurred as a result of any actions you take relying upon information or material we provide on-site. We do not limit or exclude or liability for any personal injury or death that may occur as a result of our own negligence or misrepresentation. We will not be liable for any loss of business, reputation, revenue/profit, data, contracts, savings (anticipated or otherwise) or any indirect or ‘special’ loss otherwise incurred. We will also not be held liable for any suffering caused by anything arising from these terms. We cannot be held liable for any financial loss incurred as a result of unauthorised claiming of your data – we endeavour to protect your financial information and data within the scope of UK law and are therefore complicit with existing legislation. Your consumer statutory rights and cancellation rights are not affected by these clauses.